LEGAL

Privacy Policy

Last updated: 17 October 2026

OraiChain Company (“OraiChain”, “we”, “us” or “our”) operates OraiAudit Pro, a cloud-based audit, compliance and financial analysis platform. This Privacy Policy explains how we collect, use and protect personal information when you use our website and services.

1. Information We Collect

Depending on how you use OraiAudit Pro, we may collect information such as your name, email address, account information, organisation information, billing information and information required to provide customer support.

Users may also submit documents, financial records, audit evidence, transaction information and other business information to the platform.

2. Information Collected Automatically

When you access the Service, technical information may be collected, including IP address, browser type, device information, operating system, access times and information about how the Service is used.

3. How We Use Information

We may use information to:

Create and manage user accounts;
Provide and operate OraiAudit Pro;
Process subscriptions and payments;
Provide customer support;
Maintain security and prevent abuse;
Monitor and improve system performance;
Communicate important service information; and
Comply with applicable legal obligations.

4. Customer Data

Customers remain responsible for the information they upload to OraiAudit Pro. This may include confidential business, financial, audit or other information.

Customers should ensure that they have appropriate rights and permissions to submit such information to the Service.

5. AI-Assisted Processing

Certain OraiAudit Pro features may use artificial intelligence to assist with document analysis, data extraction, transaction analysis, summaries or audit workflows.

AI-assisted processing is used to provide requested functionality. Users should review AI-generated information before relying upon it for professional, financial, legal, regulatory or audit decisions.

6. Payment Information

Payments may be processed through third-party payment providers, including Paddle where applicable.

We do not require users to provide full payment-card information directly to OraiAudit Pro where payment processing is handled by a third-party payment provider.

7. Service Providers

We may use trusted service providers to operate infrastructure, hosting, analytics, payment processing, communications, security and other functions necessary to provide the Service.

Such providers may process information only as necessary to perform their relevant services and subject to applicable contractual or legal requirements.

8. Data Security

We use reasonable technical and organisational measures designed to protect information against unauthorized access, loss, misuse, alteration or disclosure.

However, no internet-based service can guarantee absolute security.

9. Data Retention

We retain information for as long as reasonably necessary to provide the Service, maintain business and security records, comply with applicable legal obligations, resolve disputes and enforce agreements.

10. Your Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including rights to access, correction, deletion, restriction or objection to certain processing.

Requests may be submitted through the contact details provided on the OraiAudit website.

11. International Processing

OraiAudit Pro may be accessed internationally and information may be processed in countries other than the country where you are located. Where required, appropriate safeguards will be used for applicable international transfers.

12. Cookies and Similar Technologies

We may use cookies and similar technologies that are necessary for authentication, security, functionality, preferences and service improvement.

13. Children’s Privacy

OraiAudit Pro is intended for professional and business use and is not directed toward children.

14. Third-Party Websites and Services

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties. Users should review the privacy policies of those services separately.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page together with a revised “Last updated” date.

16. Contact

If you have questions or requests regarding this Privacy Policy or your personal information, please contact us at info@oraiaudit.com.